You can call us every day from Monday to Saturday from 9 am to 5 pm at +41 21- 8 - NATURE or +41 21 - 862 88 73 or during office hours at +33 4 825 359 33 from 9 am to 5 pm. At any time, you can leave us a message with your contact information and we will call you back within 24 hours.

You can write to us at info@europe-nature.com. We answer within 24 hours.

By buying on Europe & Nature, you accumulate loyalty points allowing you during your next purchase to benefit from important reductions.

You can place the order by phone and make a bank or postal transfer if you do not wish to pay by Internet.

You need advice on the quality of our products, on the conditions of manufacture, on the conditions of recycling, on the problems of allergy to the interior toxicity of your house, on the best conditions of sleep.... Do not hesitate to call or write us.

IMPORTANT INFORMATION ABOUT DRIVERS

As soon as your order is shipped, we send an automatic email with the shipping information. It is important to receive this email because it allows you to track your package. If you have not received it, check your spam folder. Automatic messages are often classified as spam.

The growth of e-commerce has placed immense pressure on delivery drivers. They face huge challenges, including traffic jams, strikes, and incorrect addresses. The carrier may promise a delivery time and will try to meet it, but the unpredictability of their route means that they may have to reschedule a delivery despite their best efforts.