Thank you for visiting and using our websites and our social media pages. (“Sites”).

This Notice explains the types of personal data we collect about you through our Sites, in our promotions and events. It also describes how and for what purposes we use the information collected.



By using our Sites or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please refrain from using or visiting our Sites or from providing personal data.

EUROPE & NATURE reserves the right to make changes to this Privacy Notice at any time and which changes are effective from the moment they are published on the Site. We will communicate to you any substantial changes which have been made. Please make sure that you read them on a regular basis.


We only collect personal information that is necessary for a specific purpose or that you provide to us with your consent, based on your actions and behaviours or for a legitimate reason:

  • Personal contact information such as first and last name, home address, email, phone number, gender or location;
    • Login information to your account or to review your orders;
    • Payment information, such as credit card and bank information;
    • Your comments and user-generated content, including any photos, videos and personal stories that you share with us;
      • Your profile name on social media platforms;
      • Your preferences in relation to our products.

We also use cookies and other tracking technology which collect certain kinds of information when you interact with our sites and apps sites or open our e-mails, such as IP addresses, devices or browsing preferences. You can find more information in our Cookie Notice.

We may collect personal data about you from third party data aggregators (e.g. Google), promotional partners, public sources and third party social networking sites. Such information may include personal data as part of your profile on a third party social network and which data you allow that third party to share with us, pursuant to their rules.


We may collect and use your personal data for a number of purposes, including:

  • to allow you to create and access your user account when we offer this service;
  • to fulfil your orders and purchases based on our contract with you;
  • to respond to your queries or use it for contests you have entered;
  • to contact you for marketing purposes, based on your consent;
  • to combine it with information we receive from others and which helps us to understand your needs and to provide you with better service, including customizing sites and serving you interest-based advertising;
  • for security and maintenance; for reporting; and for risk, dispute and record management based on our legitimate interest.



We may disclose your personal data for a specific purpose to our affiliates, service providers and commercial partners, and authorities if so required by law.

We require such third parties, who may be based outside the country from which you have accessed the Sites, to comply with all relevant data protection laws.


We take all reasonable technical and organisational measures to protect the personal data we hold against loss, unauthorised access or disclosure and against other misuse. Your personal data will not be sold or disclosed to any other third parties except as provided for in the Privacy Notice.

When the personal data that we collect is no longer required for the given purpose, or for legal requirements, we destroy or delete it in a secure manner.


You can request access to the personal data we hold about you by contacting us at You have the right to tell us if you would like to withdraw your consent, correct, update or delete your personal data in our records. To assist us in dealing with your request, please provide your full name and details.

You may opt-out at any time from marketing communications by following the ‘opt-out’ options provided at the bottom of each newsletter or by contacting us ( You may also limit the use of tracking technologies (such as the use of cookies by setting browser to warn you before accepting them, or you can simply set it to refuse them).

EUROPE & NATURE, registered in Switzerland, acts as the “data controller” for the personal data it processes within the framework of this Privacy Notice.

Please contact us by phone at +41 21 862 88 73; email at; regular mail at EUROPE & NATURE SA, Le Grand-Chemin 82, 1066 Epalinges, Switzerland.





A cookie is a small piece of information which is sent to the hard drive of your device by a web server so that some information about your browsing activity can be collected.

We use the term “cookie’ for any technology that collects information from your device, such as information about your use of our apps and websites, about your device such as the device ID, IP address and browser type, demographic data and if applicable the URL of the linking page.

We also use web beacons or pixel tags to allow us to count visitors who have viewed our pages or read our promotional e-mail messages/newsletters. They are not used to access your personal information without your consent.

Necessary cookies are used to

  • Remember information you have entered when you navigate on our Site
  • Identify you as being logged in to our Site
  • Remember the goods and services you ordered when you get to the checkout page

Performance cookies are used to

  • Provide statistics on how our Site is used
  • See how effective our adverts are
  • Detect any errors that occur
  • Test different designs of our Site

Functionality cookies are used to

  • Remember settings you have applied such as layout, language, or preferences
  • Show you when you are logged in to our Site
  • Share information with partners to provide a service on our Site.

Targeting cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. We use them to

  • Link to social networks like Facebook, which may subsequently use information about your visit to target advertising to you on other websites
  • Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in.


Here is a list of our cookies installed on the Site



Type of Cookie

Google Analytics

Recall what a user has done on previous pages / interactions with the website.


Google Adwords

Measure conversion on how many people who click on ads end up purchasing their products. Connectors/cookie-list.aspx


Ad This

Provides  tools collecting information about your visit on our site.



You can block our use of cookies by activating the settings in your browser (find out more at

We reserve the right to make any changes and corrections to this Notice. Please refer to this page from time to time to review these and any new additional information presented.